Las Vegas family scammed out of $1,000 while trying to buy Stanley Cup Final tickets

Las Vegas family scammed out of $1,000 while trying to buy Stanley Cup Final tickets (Nathan O'Neal | KSNV)

Tickets to this year’s Stanley Cup Final are by far the most expensive in NHL history. While hockey may be new to Las Vegas, crooks are already finding ways to scam fans out of their hard-earned money.

Donna Tomlinson and her daughters, Kayla and Logan, are big fans of the Golden Knights.

“This is the most amazing thing that’s ever happened in Las Vegas – but it’s a tough lesson,” said Tomlinson.

It was a lesson the family learned this past weekend when they set out on a mission to score seats to Game 1 of the Stanley Cup Final. They had never been to a game together.

The family explored their options but eventually turned to a ticket exchange group on Facebook.

“Prices on those third party sites were ridiculous with the fees, so we thought it’d be best to go independent with the private,” said Tomlinson.

A three-hour conversation online led to one seller offering up three suite tickets for a price tag of $2,000. The family said the seller asked for $1,000 in cash and the other half when they go to the game together. Tomlinson handed over the cash to the seller's driver and expected the tickets to transfer electronically through the Flash Seats App.

However, Tomlinson said they never received the tickets and efforts to get their money back were unsuccessful.

“It’s a hard, embarrassing lesson learned – and a very expensive lesson learned,” said Tomlinson.

StubHub is the official third-party ticket broker for the Golden Knights.

Here are some quick ticket-buying tips from StubHub:

Ticket Buying Tips

  • Never pay cash - purchase your ticket from companies where you can pay by credit card to help track your transaction
  • Be careful sharing images of your ticket barcode on social media when spreading the love. There’s no reason to invite someone to try to duplicate it.
  • Be sure the company you are purchasing tickets from has a toll-free customer service number where you can reach a live person in case anything goes wrong.
  • Do not buy a ticket on the street. It’s risky. If a deal seems too good to be true, it probably is.
  • When to buy: Our recommendation is to use StubHub’s app tools to help find the right price range for you
  • In addition to its 'Best Value' and Price Alert tools, StubHub offers a Virtual View feature on its app that allows ticket buyers to get a 360-degree virtual reality view of their seats before purchasing.
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