Nearly 10,000 ballots to cure in Clark County by Monday
LAS VEGAS (KSNV) — The Clark County Election Center is contacting nearly10,000 voters who need to cure or fix their mail ballot due to a signature issue or because they didn't sign it.
Staff at the center have identified 14,569 ballots to cure during the election. The county has so far cured 4,910 ballots. There are still 9,959 left to cure as of Friday, according to Joe Gloria, the Registrar of Voters in Clark County.
"We're statutorily required to reach out to a voter that's in the cure," Gloria said. "They've provided us with a phone number or an email, we reach out through those means, and we always send snail mail."
Voters who receive a notification should not dismiss it. If a person identified in the curing process does not fix their ballot, it will not count.
"The process was fairly easy," Carlos Herrera, a voter in Las Vegas who needed to cure his ballot, said. "I was able to answer three simple questions to verify my identity. It was honestly just like my name, birthday, and some other personal information to verify who I was, and that was it."
Herrera said he initially received a voicemail from the county about his ballot.
"I thought it was spam because, you know, it just seemed fishy. I made sure everything was filled out appropriately," he said. "I'm glad I didn't delete the message. There was discrepancy with my signature. My signature was the issue matching with the signature on file. So that's why they had to ask me three questions to verify my identity."
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Herrera said the most difficult part is waiting for someone to pick up on the hotline.
"When I tried calling the number at first, I was on hold for about 20 minutes, so there was quite a wait time," Herrera said. "I ended up hanging up because I didn't want to wait that long, and then I tried a little bit later, and I waited another 20 minutes. Someone answered the phone, and again, that process took another five minutes to ask me the three questions and verify my identity."
Gloria said the wait time might go down by this weekend.
"I know that earlier in the week there were about 20 individuals who were working that hotline," Gloria said. "I believe we've increased the number on that hotline. Once we finish with the majority of our counting tomorrow (Saturday), we'll be able to shift staff over to increase that number."
If you receive a notification that your ballot has gone to the cure, call (702) 455-6552 to get assistance to cure your ballot. That hotline will be open on these dates:
- Saturday and Sunday: 8 a.m. – 5 p.m.
- Monday: 7:30 a.m. – 5 p.m.
The election center at 965 N Trade Dr will also be open on Monday for voters who want to cure their ballot in person.
Monday by 5 p.m. is the statutory deadline to cure ballots. The final day all mail-in ballots need to be counted is Tuesday.
Voters who want to check the status of their ballot can click here and enter their information.
