Troubling timeline in 'War Machine' investigation

    LAS VEGAS (KSNV There are new details in the case of Jonathan Koppenhaver, also known as "War Machine," an MMA fighter.

    Sources close to the investigation laid out a troubling timeline about the 911 response to Christy Mackindale also known as Christy Mack confirming neighbor's accounts of officers taking around 15 minutes to get to the scene.

    But one claim is arguably the most shocking that officers could have gotten to Mack sooner, if they had responded to the right house.

    After weeks of investigating, another individual has come forward. The neighbor not only confirms that officers responded to the wrong home, but says she actually tried to alert officers to Mack's residence a tip that she says fell on deaf ears and had dire consequences.

    Could Metro have done more to rescue Mack? According to multiple, independent sources the answer is yes.

    Dashanka Giraldo's family answered Mack's desperate pounding for help at 4 a.m. on Aug. 8; Mack's body battered, bloody and naked. "It took cops 15 to 20 minutes to get to the neighborhood, which is just way too long," says Giraldo.

    According to sources close to the investigation, it took officers 17 minutes to get to Mack. "My mother called the cops and they hung up on her," says Giraldo. "Christy called cops as well they hung up on her too."

    Those sources didn't address the first accused hang up, but elaborated on Mack's call saying it actually came in 2 hours earlier, with the cell phone disconnecting within seconds. They say after several unsuccessful attempts to get her back on the phone, officers were sent to the area. Those sources say Metro can usually trace a phone to the exact residence, but a technical glitch gave them an address just numbers off.

    The homeowner doesn't want to be identified or show her home but confirms that officers knocked on her door. It was less than 100 feet from Mack's home. "It was around 2:30 a.m. I had been sleeping. My fiancée came in and said, 'The cops are here; they got a 911 call from this address,'" said the neighbor.

    Her residence was the wrong home. She says she had no idea about the alleged abuse taking place, but before officers left she gave them a tip to go to Mack's home.

    "We made a comment that they may want to go next door for some personal reasons that we knew about," said the neighbor.

    At her request, we withheld those personal reasons. She directed officers to Mack's home. However, the neighbor says officers didn't go to Mack's home, but instead left.

    "I think if they had gone over there at 2:30 a.m., they would have stopped it before it got the way that it did," said the neighbor.

    The timeline from these sources:

    • 1:56 a.m. -- Christy Mackindale calls 911, phone disconnects.

    • 2:30 a.m. -- Officers respond to wrong home.

    • 4:02 a.m. -- Neighbors call 911 on behalf of Mackindale.

    • 4:19 a.m. -- Officers arrive on scene.

    That means if officers had responded to the right home more than 1 1/2 hours earlier, they could have prevented the abuse and possibly arrested the suspect that same night.

    News 3 called Metro and made requests under the Freedom of Information Act to find out the details. News 3 wants to hear the 911 tapes and obtain a time chronology, as well as any other details to that response.

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